The progressive globalisation and increasing complexity of today's business world makes the process of debtor and creditor management more demanding and complicated than ever before. We offer our clients the possibility to completely outsource such processes, including all corresponding general ledger accounting procedures. Here again we are happy to customise our services to the unique requirements of the particular client.

The entire process of debtor and creditor management in keeping with national tax laws and accounting principles (IAS, US-GAAP), as well as various currencies, encompasses these complex tasks:

• management of international client as well as supplier and partner accounts
• monitoring and comparison of the customer accounts in the system
• process-oriented handling of all exceptions (reversed debits, chargebacks etc.)
• fully automated backend processes (payment matching, credit voucher processing, write-offs)
• commercial dunning procedures
• mediation of fees and interest
• linking of various collection agencies
• automatic synchronisation of customer data between accounting and customer services