
We offer risk management services for on-line and off-line transactions. These services are particularly critical in the case of on-line, mail order and telephone order (MOTO) transactions which are classified as 'non face-to-face'. The anonymity of this situation results in a high risk of error - intentional or otherwise - and an inherent exposure to fraud. Even the most minor of mistakes can result in high costs for the service provider.
To protect such business transactions, we offer our clients a system for checking and categorising the information supplied by the end customer. These services encompass:
- validation and verification of customer and payment information in B-to-B as well as B-to-C environment
- database clearing through duplicate checks
- use of micro-geographic scoring
- comparison with internal and external negative lists
- implementation of risk scores based on our clients specific business case
- application of credit limits
- definition of method of payment
The various checks can result in:
- application of dynamic risk management
- accept, referral or deny-decisions
- offering of risk adjusted payment methods
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