Electronic business processes on the levels of local, state and federal government pose a challenge to the public sector. E-Government opens up new possibilities for a more efficient organisation of administration tasks. This includes everything from the illustration of simple administration processes in the Internet to the modernisation and restructuring of the scope of responsibilities in the public sector.

Legislature has a considerable influence on the area of public administration services. Additionally, there are various types of processes in public administration services with special features requiring tailor-made solutions. A successful E-Government is one that succeeds in integrating a variety of support modules, to be able to offer the user (citizens, firms, employees in public administration services) a uniform and easy-to-understand range of services. Cost-cutting, customer orientation and an optimisation of the processes of public administration services are key. Besides information and communication, the transaction i. e. the provision of services is the main task here.

With a combination of service components, arvato finance offers need-oriented E-Government solutions for online payment procedures on the national, state and local levels. Additionally, arvato finance is a competent partner in the development and integration of automated backend processes as well as an outsourcing partner for local and federal authorities.